This one-day practical course gives the Dos and Don'ts of employing one or more staff, managing one or more staff, and tips that will help to avoid poor recruitment and management practice. The participant will learn from case studies and learning exercises the context, legislation, principles and techniques of employing one or more staff, managing one or more staff, and effective recruitment and management practice. The participant will gain insight that will improve recruitment and management practice to motivate individuals and teams. Who will benefit from this course? Anyone who need to understand and develop skills to employ and manage one or more staff. Course Objectives At the end of the training, the participant will be able to: Explain the employment context and legislation Design a job profile or job description Describe the recruitment and selection process List techniques for everyday good management practices Describe action plans to employ, manage and avoid employment tribunals Course Content Job Design Recruiting and selecting competent staff legally Employment Contract Work Induction Setting and managing expectations Ethics, values, ethical practice Managing lateness, absence, poor performance etc. Settling misunderstanding and managing conflict Questions and Answers Summary and action planning Course evaluation Course Attendance Certificate Training Methods The training course takes a blended learning approach and the training methods reflect all four learning styles: Reflector, Pragmatist, Theorist and Activist. There will be interactive learning exercises, quiz, presentations, case study, individual and group-work, facilitation, and discussions.
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