We're delighted to continue our premium events, organised in partnership with Oxfordshire Business Support (OBS) from OxLEP. Attendance at this event is free for SMEs in Oxfordshire. Due to demand, we have moved to a bigger venue and more places are now available on a first-come, first-served basis.

Our foundation session, Lead Conversion from Start to Finish, is a friendly introduction to the heart of any business: sales. Many firms focus on generating leads, but few manage those leads to close and beyond. We start with a recap of the customer lifecycle, before focusing on a key part of that journey: turning prospects into customers. The group then considers three well known approaches, their advantages (and disadvantages) and how to decide which is right for your own business. Should we use a different model for different prospects? Next, we run through a six step process to tailor the models to your business. How do they apply in practice? At this point, it's helpful to review some persuasion techniques and to think about how they apply to our lead management – whether that is face to face, on the telephone or online. We end with a look at Customer Relationship Management (CRM) – and the common mistake to think that CRM means software! What does it really mean and how can it help us retain customers? This full day course is a unique combination of the latest, smartest ideas from leading psychologists and business development experts two decades working with some of the world's leading brands a wealth of experience coaching startups and SMEs delivered as a series of straightforward, easy-to-understand tips that build on each other. No prior knowledge or experience of lead management is required. We start from scratch. At the end of the day, we make sure everyone leaves knowing what one thing could transform their business in a day, in a week and in a month. The day was specifically designed to give local firms a competitive advantage, by providing access to the latest theories and unbeatable experience – as well as a unique, proven approach to branding. Please note that the fee is waived for Oxfordshire SMEs. Choose the free ticket. Please ask your accountant about reclaiming the VAT and offseting the cost against your tax. We are happy to issue a certificate of attendance that fulfils the CPD requirements of most professional associations. The course is given by Justin Jackson, who is a well known business trainer with a background in digital, marketing and public relations. He owns Digital Remit and has taught at a number of institutions, including the University of Oxford. This event is part funded by Oxfordshire Business Support (OBS) from OxLEP. We are delighted that our partnership with OBS allows us to offer a limited number of tickets to our range of courses at a huge discount. If you are interested, please visit http:/dgtl.to/obsmkt to find out more. If you have any questions about the workshop itself, please don't hesitate to contact us. Light refreshments are available throughout the day. Oxfordshire Business Support from OxLEP

For details, link here: https://www.eventbrite.co.uk/e/foundation-lead-conversion-from-start-to-finish-tickets-25402929847

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