Attending this one-day course will inspire you to think about the customer service you provide and learn how to apply best practice techniques to develop – and support – long-lasting customer service relationships. This course is designed for anybody with customer service and selling experience who wants to improve their skills. You’ll gain relationship-building and customer care skills to undertake your customer service role more effectively and improve the overall effectiveness of your organisation, whatever industry you work in.

For details, link here: https://www.eventbrite.co.uk/e/excellence-in-customer-service-registration-26818610185

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