Distinguished Speaker Seminar – Vernon Hill How to create growth companies in a no growth world.
Thursday 18 February 2016, 17:30
Vernon Hill's clarion call "Fans not Customers" stems from his belief that your competitive edge comes down to service. The better it is the more likely your customers are to become fans and promoters of the enterprise – and to create yet more fans. For those who have got tired of sloppy, slow, unfriendly and inefficient service, Vernon Hill's business model is a huge breath of refreshing air – and a wake-up call for business. Vernon W. Hill is Chairman and founder of Metro Bank, London. Britain’s first new High Street bank in 100+ years. Often credited with reinventing American banking, Vernon W. Hill was the founder and former Chairman and president of Commerce Bank which he founded in 1973 as a one-branch bank in Metro Philadelphia with nine staff members and $1.5 Million which grew into a 500 store bank with 15,000 employees, a market capitalization of $8.5 Billion and a 30+ year compound shareholder return of 23%. Based on America’s most successful bank model, Vernon and Shirley Hill, and Duffy, their Yorkie, have created Metro Bank and are revolutionizing U.K. banking with a total focus on convenience and service, including 7 day branch banking. Now celebrating its fifth anniversary, Metro Bank has grown to £5B in assets, in 40 stores with 1,800 team members and market value of $1B. “Fans Not Customers” is the new book, authored by Vernon Hill, based on the theme “Creating a Growth Company in a No Growth World”. Vernon W. Hill is also: The major investor and consultant at Republic Bank (FRBK), now undergoing a major expansion in South Jersey: bringing back “The Power of Red” Chairman of Petplan, USA, the largest pet health insurer in the world Vernon W. Hill recently received the following awards: The Gold Stevie Award in the Chairman of the Year category at the 2013 International Business Awards in Barcelona, Spain. The Free Enterprise Award from the Institute of Economic Awards, London. Joining Margaret Thatcher and Professor Friedrich Hayek. Vernon is a graduate of the Wharton School at the University of Pennsylvania and a resident of Moorestown, NJ.
Please arrive at the School from 17.00 for a prompt 17:30 start. Tickets are non-transferable. For details, link here: https://www.eventbrite.com/e/distinguished-speaker-seminar-vernon-hill-registration-19777295423