This talk explores the difference between the signage on the subway and tube systems across London, New York, Barcelona and Tokyo, and demonstrates that only one of them creates a successful experience not just for locals, but for global masses.
The biggest most exciting cities in the world tend to attract the most tourists. But are they designed to be able to accommodate the needs of these visitors – or just locals? Navigating through a city can be easy as pie or your own personal nightmare – often it depends whether you live there or not. As locals, we can take the public transport system of a city for granted but it is as visitors that we really put the tools available to the test. This talk explores the difference between the signage on the subway and tube systems across London, New York, Barcelona and Tokyo, and demonstrates that only one of them creates a successful experience not just for locals, but for global masses.
About Irene: As a Senior Interaction Designer at Foolproof, I help clients create, simplify and refine the digital platforms their users get in contact with. To do this successfully, I work to understand my client’s challenges at a large and small scale, and their users’ needs to create something that works for both.
Pete Underwood, UX Consultant at Bunnyfoot on "Understanding failures in safety-critical user experiences"
This presentation aims to provide a slightly different perspective on UX research by comparing it to the process of accident investigation. Although the two activities sound completely different, there is a lot of crossover between them and this link may become more relevant as time passes, as you will hopefully see over the next few minutes.
Pete is a consultant at Bunnyfoot who focuses on UX research. Prior to joining Bunnyfoot, Pete gained experience in analysing and designing safety critical products and systems in both academic and commercial environments. His studies of system safety made him realise that there are some interesting parallels between how accidents are investigated and how UX research is conducted. This insight is what he wants to share with you today.
Doors open at 7pm (join us for free drinks)
Talk starts at 7:30pm.